Truworths Store Is Hiring Today
The Truworths store supervisor supports the store manager, floor manager and admin manager with the day-to-day running of the store. This person drives promotions and new accounts in the store ensuring the queues are managed effectively to ensure good customer service. Strong communication and a proactive approach is what makes this person effective in their role.
Key ResponsibilitiesAssist the manager with the day-to-day running of the store
Making sure that the MBP and visual standards are maintained
Maintaining the visual appeal of the store – in store housekeeping
Make sure that staff adhere to the policies and procedures
Conduct and assist with hanger counts
Conducting regular spot checks at the service desk and fitting room
Giving regular feedback to your manager on poor and best sellers
Assist with staff training, performance management, recruitment and IR
Driving promotions in the store
Driving customer service in the store
Manage the opening of new accounts
Queue management
Admin duties including Admin Checks and following up on audits
Experience / Knowledge:
Computer literacy, good admin/credit knowledge
Competencies
Behavioral:
Passion for fashion and attentive to detail
Proactive, accurate and numerate
Excellent customer service and good people skills
Excellent communication skills
Security conscious and self-motivated
Attention to detail and vigilant with shrinkage